Pacaya Samiria full day tour – Iquitos

Tour Type

Private

Group Size

2 or more people

Duration

1 Day

Explore the Amazon from Iquitos and discover its wildlife

The Pacaya Samiria full day tour is one of the best experiences to discover the Peruvian Amazon from Iquitos in a single day, combining nature, culture, and incredible adventure. The Pacaya Samiria National Reserve is one of the most biodiverse ecosystems in Peru, where rivers, lagoons, and flooded forests create breathtaking landscapes and host a great variety of wild flora and fauna. This destination is ideal for those who want to connect with Amazonian nature and learn closely about its living traditions.

Located in the Loreto region, near the city of Iquitos, Pacaya Samiria is home to native communities that preserve ancestral knowledge about the use of medicinal plants and coexistence with the natural environment. Its rivers, such as the Marañón and Yanayacu, provide perfect settings for observing emblematic species such as pink dolphins, exotic birds, and Amazonian reptiles, turning every journey into an unforgettable experience.

This tour is a complete one-day excursion that begins with the transfer from Iquitos to Nauta and continues with navigation along the Marañón River, visits to native communities, and guided walks to learn about the local flora and fauna. During the experience, you will be able to observe pink and gray dolphins, enjoy a typical Amazonian lunch, go piranha fishing and swim in the Yanayacu River, all while surrounded by jungle landscapes and spectacular sunsets, in an adventure designed to make the most of your time in the Amazon.

Pacaya Samiria full day tour Itinerary Summary

Day 1 – Iquitos | Nauta – Marañón River – Pacaya Samiria – Iquitos

The tour starts early from Iquitos at 5:00 a. m. heading to Nauta by land transportation, followed by navigation along the Marañón River to the native community of Casual for an ethnobotanical walk and contact with Amazonian wildlife. Then you will continue to Nauta Caño with sightings of birds, pink and gray dolphins, entry into the Pacaya Samiria National Reserve, and a typical lunch at Purhua lagoon, continuing with piranha fishing and time to swim, to finally return to Nauta at sunset and transfer for the return to Iquitos.

Pacaya Samiria full day tour Highlights

  • Explore the biodiversity of the Pacaya Samiria National Reserve, one of the most important protected areas of the Peruvian Amazon.
  • Navigate the Marañón and Yanayacu rivers, surrounded by lush tropical rainforest and unique landscapes.
  • Observe pink and gray dolphins in their natural habitat, one of the most impressive experiences in the Amazon.
  • Take part in an ethnobotanical walk and discover the ancestral use of Amazonian medicinal plants.
  • Visit a native community and learn closely about its culture, traditions, and lifestyle.
  • Admire Amazonian biodiversity with sightings of birds such as macaws, herons, and birds of prey.
  • Discover fascinating species up close such as anacondas, tarantulas, exotic frogs and more.
  • Enjoy a boat ride through jungle channels surrounded by flooded forest.
  • Experience piranha fishing using traditional techniques.
  • Relax with free time to swim in the Yanayacu River.
  • Admire an impressive Amazon sunset during the return along the river.
  • Participation in natural resource management
  • The program is flexible according to the passenger’s interest; other activities can be carried out with prior coordination.

Itinerary

Day 1: Yanayacu River Tour 1 Day – Iquitos

Immerse yourself in the Peruvian Amazon: pink dolphins, piranha fishing, and living traditions in a one-day experience.

Live a unique experience in the Peruvian Amazon with this tour, ideal for those seeking an excursion to Pacaya Samiria from Iquitos in a single day, full of nature, culture, and adventure.

The day begins very early with pickup from your hotel in Iquitos (5:00 a.m.) to start the ground transfer to the city of Nauta, located approximately 100 km (2 hours) away. During the journey, you will enjoy Amazonian landscapes and learn more about this city, considered the gateway to the Pacaya Samiria National Reserve, inhabited by communities dedicated to agriculture and fishing.

From Nauta, you will begin the excursion to Pacaya Samiria aboard a boat, navigating the Marañón River until reaching the native community of Casual, on a trip of approximately one hour. Here you will take part in a guided ethnobotanical walk, where you will closely learn about the use of Amazonian medicinal plants, as well as observe local wildlife such as anacondas (boas), tarantulas, and dendrobates frogs. In addition, you will have the opportunity to appreciate traditional handicrafts and learn about the community’s lifestyle.

The excursion to Pacaya Samiria from Iquitos continues with a navigation of approximately 45 minutes to Nauta Caño. During this journey, you will enjoy sightings of macaws, herons, parakeets, and birds of prey, as well as the fascinating encounter with pink and gray dolphins in their natural habitat, one of the most outstanding experiences of the tour. You will also explore lush forest areas, ideal for observing Amazonian biodiversity.

Upon arrival at the control post, the entry registration to the Pacaya Samiria National Reserve will take place, one of the most important protected areas in the Peruvian Amazon. Then, you will continue to Purhua Lagoon, where you will enjoy a typical lunch on board, prepared with local ingredients.

Afterward, you will take part in sport fishing for piranhas using traditional techniques, as well as free time to swim in the calm waters of the Yanayacu River. This activity is part of an authentic jungle experience in Pacaya Samiria, ideal for those seeking adventure and direct contact with nature.

Finally, around 5:00 p.m., the return to Nauta begins, enjoying a spectacular Amazon sunset along the way. Arrival in Nauta is scheduled for approximately 7:30 p.m., followed by the journey back to the city of Iquitos. This tour concludes with transfer and arrival at your hotel in Iquitos, ensuring a comfortable and safe experience.

This Pacaya Samiria full day tour from Iquitos is perfect for those who wish to experience a complete Amazon expedition in a short time, combining nature, culture, and adventure in the heart of the Peruvian Amazon.

  • Difficulty level of the day: Moderate
  • Minimum altitude: 100 m a.s.l. (Iquitos and Marañón River)
  • Maximum altitude: 130 m a.s.l. (Pacaya Samiria National Reserve and surroundings)
  • Approximate distance covered: 150 to 200 km (ground transfer and river navigation)
  • Predominant climate: Warm-humid (24 °C to 34 °C)
  • Main activity: Navigation along the Marañón River, visit to native community, and exploration of the Pacaya Samiria Reserve
  • Highlighted fauna of the day: Pink and gray dolphins, macaws, herons, parakeets, birds of prey, anacondas, tarantulas, dendrobates frogs, and piranhas
  • Highlight of the day: Dolphin watching on the Marañón River and experience at Purhua Lagoon with Amazon lunch and piranha fishing

Included

What is included in the Pacaya Samiria full day tour

During this one-day experience in the Pacaya Samiria National Reserve, everything is organized so you can enjoy the Amazon without worrying about logistics. These are the services included in your tour:

  • Transfer from your hotel in Iquitos (land and river): Very early in the morning, we will pick you up directly from your hotel in Iquitos. The tour includes ground transportation to Nauta and then transfer by boat along the Marañón River.
  • Entrance to the Pacaya Samiria National Reserve: The tour includes the entrance ticket to one of the most important protected areas in Peru.
  • Excursions and activities: You will enjoy a complete experience that includes navigation through Amazonian rivers, an ethnobotanical walk in a native community, wildlife observation (pink dolphins, birds, reptiles), piranha fishing, and time to swim in the Yanayacu River.
  • Typical Amazonian lunch: During the journey you will taste a regional lunch prepared with local ingredients. This gastronomic experience will allow you to discover the authentic flavors of the Peruvian Amazon while enjoying the natural surroundings.
  • Professional bilingual guide (Spanish – English): An expert guide will accompany you throughout the excursion, providing information about biodiversity, local culture, and Amazonian traditions, enriching your experience in every activity.
  • Permanent assistance during the tour: You will have continuous support from the team throughout the day, ensuring an organized, safe, and smooth experience.
  • Basic service customization: You may previously indicate dietary preferences (such as vegetarian options) or special interests to adapt the experience as much as possible.

Not Included

What is not included in the Pacaya Samiria full day tour

Although the tour covers the main services, there are some additional items you should take into account:

  • Additional beverages: Drinks such as sodas, beers, or other beverages are not included in the tour. It is recommended to bring cash if you wish to purchase them during the excursion.
  • Binocular rental: The use of binoculars is not included. However, you can rent 8×42 binoculars at our offices for an approximate cost of 4 USD per day, ideal for improving wildlife observation such as birds and dolphins.
  • Personal expenses and extras: Souvenirs, additional snacks, tips, or any personal expenses are not part of the package.
  • Travel insurance: The tour does not include medical or travel insurance. It is recommended to have one that covers medical assistance, accidents, or unforeseen events during the excursion.
  • Tips: Tips are optional and not included, although they are always appreciated as recognition of the service provided.

Packing List

Complete packing list for the Pacaya Samiria full day tour

Get ready for an adventure in the heart of the Peruvian Amazon, where the climate is warm, humid, and with a high presence of insects. This guide will help you bring what you need to enjoy your experience comfortably, safely, and without setbacks during your excursion from Iquitos.

Documents and money

  • ID document or passport: Required for tour registration.
  • Cash (Peruvian soles): For drinks, souvenirs, or additional expenses.

Backpack and protection

  • Small backpack (20–30 L): To carry the essentials during the tour.
  • Waterproof cover or dry bag: To protect your belongings from water and humidity.
  • Plastic bags: Useful for separating wet clothes or protecting electronic items.

Footwear

  • Comfortable closed footwear: Sneakers or lightweight trekking shoes, ideal for walking on wet or uneven terrain.
  • Sandals or light footwear: Useful for the boat or rest moments.

Clothing – Warm and humid climate

  • Lightweight and breathable clothing: Short or long-sleeve shirts (long sleeves preferred to protect from insects and the sun).
  • Lightweight long pants: Ideal to avoid insect bites and contact with the environment.
  • Shorts: Optional for greater comfort during navigation.
  • Light jacket or windbreaker: For early transfer or in case of rain.
  • Rain poncho or waterproof jacket: Essential, as Amazon weather is unpredictable.
  • Cap or hat: Protection from the sun during navigation.
  • Swimwear: To swim in the Yanayacu River.
  • Extra change of clothes: Recommended due to humidity or possible rain.

Sun and insect protection

  • Sunscreen (SPF 50+): Essential due to daytime exposure.
  • Insect repellent (high concentration of DEET or similar): Very important in the jungle.
  • Sunglasses: To protect your eyes during navigation.

Hydration and snacks

  • Reusable bottle (1–2 L): Stay hydrated throughout the day.
  • Light snacks: Energy bars, dried fruit, or cookies for the trip.

Personal items and health

  • Personal hygiene items: Wet wipes, antibacterial gel, toilet paper.
  • Small quick-dry towel: Useful after swimming or due to humidity.
  • Personal medications: Includes pain relievers, antihistamines, or any personal treatment.
  • Basic first aid kit: Bandages, disinfectant, etc.

Recommended equipment

  • Camera or smartphone: To capture Amazon wildlife and landscapes.
  • External battery (power bank): There are no charging points during the tour.
  • Binoculars: Highly recommended for bird and dolphin watching (can be rented).
  • Small flashlight: Optional, but useful in low-light areas.

Final tips

  • Avoid bringing unnecessary valuables.
  • Wear neutral-colored clothing to facilitate wildlife spotting.
  • Always keep your belongings protected from water.
  • Follow the guide’s instructions for a safe and responsible experience in the reserve.

Frequently Asked Questions about the Pacaya Samiria Full Day Tour

If you are organizing your Pacaya Samiria full day tour from Iquitos, an unforgettable excursion in the Pacaya Samiria National Reserve, it is normal to have questions before booking. Here we answer your most common questions so you can plan your experience without worries.

1. Where is the Pacaya Samiria National Reserve located and from which city does the tour start?

The Pacaya Samiria National Reserve is located in the Loreto region, in the northeastern Amazon of Peru. The Pacaya Samiria full day tour starts in the city of Iquitos (104 m a.s.l.), capital of Loreto, from where you travel by road to Nauta (approx. 100 km south of Iquitos) and then by river through the Marañón River.

2. At what altitude does the tour take place in the Peruvian Amazon?

The tour takes place in a lowland Amazon rainforest area, with altitudes ranging from 100 m a.s.l. in Iquitos and the Marañón River to approximately 130 m a.s.l. within the Pacaya Samiria National Reserve, so there is no risk of altitude sickness.

3. What is the best season to take a tour to the Pacaya Samiria National Reserve?

The tour can be done all year round in Loreto, but the experience varies depending on the season:

  • Rainy season (November to May): ideal for navigating canals and observing aquatic wildlife.
  • Dry season (June to October): better for hiking and land wildlife observation. Both seasons offer different experiences within the reserve.

4. How long is the total journey from Iquitos to Pacaya Samiria?

The tour lasts approximately 14 to 15 hours in total, starting at 5:00 a.m. in Iquitos, with land transfer to Nauta (2 hours) and then river navigation between 1.5 to 2 hours to the exploration area within the reserve.

5. Is previous experience required to do this in the Amazon rainforest?

No previous experience is required. The Pacaya Samiria full day tour from Iquitos has a moderate difficulty level and is designed for travelers without experience, as long as they have basic physical condition suitable for short hikes and outdoor activities.

6. What type of wildlife can be seen in the Pacaya Samiria Reserve?

During the journey along the Marañón and Yanayacu rivers, in the Loreto region, it is possible to observe pink and gray dolphins, macaws, herons, monkeys, exotic frogs, tarantulas, and even anacondas, depending on the conditions of the day and the season.

7. Is it safe to swim in the Yanayacu River within the Pacaya Samiria National Reserve?

Yes, swimming is safe in specific areas of the Yanayacu River, always under the supervision of the guide. These areas are previously evaluated to avoid risks related to currents or wildlife.

8. What is the weather like in Iquitos and Pacaya Samiria during the tour?

The climate in Iquitos and the reserve is warm and humid, with temperatures ranging between 24 °C and 34 °C. Humidity is high throughout the year and sudden rains may occur, so it is recommended to bring waterproof clothing.

9. Can the Pacaya Samiria full day tour be done with children or older adults?

Yes, the tour is suitable for children and older adults who are in good health. However, due to the duration of the trip and the jungle conditions in Loreto, it is recommended to evaluate the physical endurance of each participant.

10. Is there cell phone signal or internet during the excursion in Pacaya Samiria?

No, during most of the journey in the Pacaya Samiria National Reserve, especially in areas such as the Yanayacu River or Purhua Lagoon, there is no mobile signal coverage or internet access.

11. How far is the native community and what experience does Iquitos offer?

The Casual native community is located approximately 1 hour by boat from Nauta, navigating along the Marañón River. There, an ethnobotanical walk takes place where visitors learn about Amazonian medicinal plants and local traditions of the Loreto region.

12. Is it possible to see pink dolphins all year round in the Marañón River – Iquitos?

Yes, the pink and gray dolphins of the Marañón River, near Nauta and within the reserve, can be observed throughout the year. However, sightings depend on natural factors such as weather and river level, being more frequent during the high-water season.

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    Martin Sanchez profile picture
    Martin Sanchez
    2 months ago
    The service, information, and support provided throughout our stay in Peru were excellent. Cusco, Machu Picchu, and the Peruvian Amazon... everything went perfectly. Thank you to the entire team, especially Pedro, Marcos, and Jorge.
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    Lena
    2 months ago
    We did 3 trips with this organisation and we can recommend all of them. The first one was a four day trip to the Jungle. It was amazing, our group was small (only 6 people and we were 4 of them). Our guide Josef (José) was really great and he shared tons of informations. We also saw a lot of animals, but that is obviously luck. Our other trips were a tour to maras and moray and a hike to the lake Humantay. They were also really nice and we enjoyed them a lot. Briefing, organization and transport were perfect and we never worried about a thing. The guides were all very knowledgeable. We would definitely book with them again.
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    rhea baimakou
    2 months ago
    I had this wonderful experience of the 3 days tour in Tambopata. We changed two lodges and we did the full adventure tour.The guides were professional, everything organized and our agent was always available!!!! Absolutely no problem. Ivan ,the second guide we had at the lodge near to the Sandoval lake was excellent. I recommend Peru jungle as a very professional and well organized agency. Thank you . Eleftheria 😊
    Rebecca Walli profile picture
    Rebecca Walli
    2 months ago
    We thoroughly enjoyed this experience. The lodge is beautifully situated, and you can even observe animals from the lodge during the day. The activities are fantastic, and the guides, Ivan and Carlos, are very knowledgeable about the animals, plants, and local culture. There's also time to relax and enjoy some downtime without any activities. We declined the sport fishing activity for animal welfare reasons, and the guides immediately offered us an alternative. Excellent! The food was also good. Overall, a truly wonderful experience.
    Alice Buchanan profile picture
    Alice Buchanan
    5 months ago
    Great trip to the Manu Reserve Zone. Lots of fantastic wildlife seen including Caimen, Monkeys, Snakes and lots of birds. Thank you to the team for making it a fantastic experience with great food.
    Alberto Alva profile picture
    Alberto Alva
    12 months ago
    Very attentive and punctual, as well as very well organized.
    Chris profile picture
    Chris
    1 year ago
    I had an excellent experience with Peru Jungle Trips! I was in Cusco and wanted to visit the jungle originally thinking Tambopata, overwhelmed with options. My desire was to visit the Amazon and be deep in the jungle with few people. I walked into the office and met Pedro who talked with me for over half an hour explaining different options. Ultimately, Pedro told me that Manu National Park is the place to be in the jungle with few people. Pedro helped me book a 6 day tour in Manu National Park 2 days later. It is hard to describe how special Manu national park was. The trees, the wildlife, the river, seeing uncontacted Natives, and hearing all of the jungle sounds. I would not have experienced Manu National Park without Pedro and Peru Jungle Trips. I highly recommend this business! Also thank you Celia for your kindness and the Poncho :)
    Ravi Boddapati profile picture
    Ravi Boddapati
    1 year ago
    Pedro recommended the tour to Machu Picchu via Hydroelectrica route understanding my preference to hike whenever possible. He listened to my questions and came up with the appropriate advice. Not only that, Pedro is very knowledgeable of Inca history and relevant places of interest around Cusco. Thanks to Pedro - I was able to visit Saqsaywaman, Temple of the Moon and Kusilluchayoc!
    Arturo Pérez profile picture
    Arturo Pérez
    1 year ago
    Excellent service, the guide Marcos was always attentive, a great experience
    Andrea Vazquez profile picture
    Andrea Vazquez
    1 year ago
    Thanks to them, we got to know incredible places in Peru. The person who helped us via WhatsApp was super friendly and attentive. Thanks to the entire team because it was a wonderful experience. Don't miss the tour to the Ballestas Islands and the dunes in Ica. Carlos, the man who drove the buggy, was very nice and super friendly, taking our photos and everything! Thank you, thank you.
    alfonso lede profile picture
    alfonso lede
    1 year ago
    Excellent service and attention from Peru Trips
    Excellent, very organized. We took the 7-day tour to Manu and Machu Picchu. The agency was always very attentive to us. The food in the jungle was excellent, as were the hikes. The guides, Lucho and Rubén, were excellent.
    de toffol Dino profile picture
    de toffol Dino
    1 year ago
    The Sacred Valley tour is highly recommended with Pedro Peru Jungle Tour. Excellent service and very affordable. Ask for the all-inclusive package. Don't miss it.
    Joan Perez profile picture
    Joan Perez
    1 year ago
    A great experience without a doubt. I took the 7 day tour to the reserved area of the manu and it was fantastic. The guide was very friendly, the cook always made good food and all the drivers/crew were very professional. In the reserve we could find many types of fauna and the guide gave information at all times and knew many species.
    Excellent tour (4 days, 3 nights) including the first morning at the Belén market. Very friendly. They fulfilled the itinerary with some flexibility and accommodated some minor requests we had. The accommodations are simple and have electricity and internet a couple of hours a day, but most of the time you'll be exploring the surrounding area, almost always by motorboat. Kevin, our guide, was pleasant and interesting; definitely a recommended experience.
    If you’re looking for more than just a trip, and want to feel the energy of the Amazon while being guided by someone who truly embodies the spirit of the land, ask for Kevin. From the moment I arrived in Peru, Peru Jungle Trips made everything feel effortless and personal. Pedro, the owner, greeted me at the airport with a warm, open energy that immediately set the tone for the rest of the journey. He thoughtfully organized both parts of my trip, first to Cusco and Machu Picchu, then deep into the Amazon jungle, handling every detail with care, sincerity. What made it even more special was the consistency throughout the experience. Every driver and guide I encountered shared the same heartfelt energy. They were easy to find, always on time, and carried a calm presence that helped everything feel aligned. It allowed me to move through the journey with ease and actually enjoy the experience without stressing over logistics. Then there was Kevin, my guide in the jungle, who took the experience to another level. With a sacred presence and deep knowledge of the land, he didn’t just show me the jungle, he helped me connect with it. He was a kind and gentle spirit, who was fully present. His guidance felt personal and grounded. Peru Jungle Trips is more than a travel service. It is an experience curated by people who genuinely care. I’m grateful to have found it, and I would recommend it to anyone looking for something meaningful and real❤️
    Sam Hawkins profile picture
    Sam Hawkins
    1 year ago
    My girlfriend and I spent 4 days and 3 nights in the Amazon with Peru Jungle Trips. We couldn't recommend them highly enough, every day was a truly unique experience from fishing for piranha and having them for lunch, feeding and hanging out with monkeys, learning about the medicinal properties of the plants and swimming in the amazon river near pink dolphins. The food at the lodge is amazing, they catered to my girlfriends vegetarian diet perfectly, and the atmosphere there is fantastic. The accommodation itself was great, very clean and comfortable and their hospitality really made you feel welcome. Our guide, Kevin, was extremely knowledgeable and explained everything to us and was flexible with his plans based on the weather and what we wanted to do. You must visit
    Yilan Xiang profile picture
    Yilan Xiang
    2 years ago
    We had an amazing experience with Peru Jungle Trips! One thing that stood out to us was that during our tour of Belen market, they allowed us to buy fresh fish to be cooked at the lodge! Our guide Jorge was very enthusiastic and friendly, and he made our excursion from the lodge very enjoyable and informative. The lodge itself was very nice for how remote it was, with showers, WiFi access, and three tasty meals a day (including ones cooked with the ingredients we’d bought)! We also had the chance to get up close to sloths, monkeys, alligators, and even an anaconda! Unfortunately, my son got a middle ear infection and we had to leave early, but Jorge and the lodge manager, Jose, took incredibly good care of us by getting a speed boat back to Iquitos, accompanied us as a translator in the clinic, drove us around to find the prescription medication, and set us up with a hotel recommendation. They told us to contact them with our plans and were willing to accommodate us whether we wanted to do anything the next day or needed to be driven to the airport to fly out. The concern and consideration they showed was far beyond my expectations, and my son and I are immensely grateful to them for it. We 100% recommend them if you want a great experience in the Amazon, and would definitely tour with them again to complete our interrupted stay!!
    B.B. profile picture
    B.B.
    2 years ago
    We spent three nights and four days in Manu National Park. The entire organization was just perfect. Everyone, truly everyone, went out of their way to make our jungle trip an absolute highlight. It was clear from the way our guides, Abel and Raul, conducted themselves that they are passionate about their work and eager to share this passion with the visitors. They love the jungle and aim to protect it while showing it to others. The chef cooks with such passion and is visibly interested in whether the visitors enjoy his food. He cooks a variety of healthy and incredibly tasty meals. Keep it up, everyone! The bus driver is very pleasant, navigates the serpentine roads very safely, and always keeps an eye out to scout for animals. Ultimately, you feel like part of a small family. You are a team. I highly recommend this team. Thank you, dear team, for the unforgettable days with you!
    Harry GB profile picture
    Harry GB
    2 years ago
    I recently went on a 3-day rainforest tour and it was fantastic! Our guide (Raoul) was knowledgeable, enthusiastic and fun to hang out with. Manu reserve was stunning. The tour was well organized, with the guide being flexible to how we were felling / what we wanted to do next. I highly recommend this tour to anyone looking for adventure and natural beauty!
    Price per person
    $180USD
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    Pacaya Samiria full day tour – Iquitos

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    Terms & Conditions

    By booking any tour program or travel service with Peru Jungle Trips E.I.R.L., Tax ID (RUC): 20609677768 (hereinafter referred to as “Peru Jungle Trips”), the passenger declares that they have read, understood, and accepted these Terms and Conditions. Payment for a reservation constitutes full acceptance of these provisions and creates a contractual relationship between the passenger and Peru Jungle Trips.

    Last updated: July 2026.

    1

    Booking & Confirmation

    • Standard deposit: A 50% deposit is required to confirm the reservation (unless specific exceptions apply).
    • Last-minute bookings: Require 100% payment if made less than 72 hours before departure.
    • Special cases (Machu Picchu and the Inca Trail): Due to strict ticket availability and purchasing policies, these reservations must be made 2 to 4 months in advance because of high demand and limited ticket availability.
    • Confirmation: The reservation is only valid once Peru Jungle Trips has received your payment and sent you a written confirmation.
    • Guarantee: Your payment secures all services included in your program (transportation, accommodation, entrance fees, etc.).
    2

    Payment Methods

    • Accepted payment methods: WeTravel, bank transfer, authorized credit/debit cards, and cash (USD or PEN).
    • Fees and charges: The customer is responsible for all bank fees, credit card charges, transfer costs, and currency conversion fees.
    • Payment of the remaining balance: The outstanding balance must be paid no later than 24 hours before the start of the tour (unless otherwise agreed in writing).
    • Guaranteed prices: The prices agreed upon at the time of booking confirmation are fixed and will not be subject to any subsequent changes.
    3

    Cancellation & Refund Policy

    All cancellation requests must be submitted in writing to the company’s official email ([email protected]) or WhatsApp (+51 998 134 635).

    Refunds for General Tours

    MORE THAN 30 DAYS BEFORE
    95% refund
    15 TO 30 DAYS BEFORE
    75% refund
    7 TO 14 DAYS BEFORE
    50% refund
    LESS THAN 7 DAYS BEFORE OR NO-SHOW
    No refund

    Conditions for Special Destinations

    • Machu Picchu and the Inca Trail: Entrance tickets, train tickets, and permits are strictly non-refundable, non-transferable, and cannot be modified. Their cost will be deducted from any applicable general refund.
    • Manu: Permits and reservations are non-refundable. Mandatory itinerary changes due to weather conditions or government authorities are not eligible for refunds.
    • Pacaya Samiria, Tambopata, and Iquitos: Cancellations are subject to a penalty of up to 75%. (Certain programs require 100% payment at the time of booking.)

    Unused Services & Tour Abandonment

    • No refunds will be issued for voluntarily unused services, partial cancellations, or if you leave the tour after it has started.
    • In the event of voluntary withdrawal, the passenger is responsible for 100% of any additional expenses related to return transportation, transfers, and accommodation.
    4

    Changes and Cancellations by the Company

    Peru Jungle Trips reserves the right to modify itineraries, schedules, routes, accommodations, or services due to circumstances beyond its control (force majeure), offering similar alternatives whenever possible.

    Situations that may cause changes:

    • Natural events: Adverse weather, natural disasters, or public health emergencies.
    • Social conflicts: Strikes, road blockades, or government restrictions.
    • Operational issues: Technical failures or other force majeure events.

    Note: If the cancellation of the service is solely the responsibility of Peru Jungle Trips, the corresponding amount for the services not provided will be refunded.

    5

    Passenger Responsibilities

    It is the sole responsibility of the passenger to:

    • Have a valid passport or identity document.
    • Comply with all immigration and health requirements.
    • Arrive on time at the scheduled meeting times.
    • Inform us of any relevant medical condition before the tour begins.
    • Assess whether they are physically fit to participate in the planned activities.
    • Follow the instructions of the tour guide and staff.

    The company is not responsible for the loss of services resulting from delays or cancellations of flights, trains, or buses operated by third parties.

    6

    Health, Safety & Assumption of Risk

    Participating in activities in natural environments such as jungles, mountains, or rivers involves inherent risks that cannot be completely eliminated.

    What risks should you consider?

    • Natural environment: Adverse weather conditions, rising river levels, landslides, or challenging terrain.
    • Wildlife: Possible insect stings or bites from animals.
    • Logistics: In remote areas, medical evacuation may be delayed.
    • Unforeseen situations: Accidents, injuries, or other incidents associated with adventure activities.

    Your commitment as a passenger: By booking our services, you declare that you are in the necessary physical and health condition to participate. You also voluntarily accept the inherent risks associated with the scheduled activities.

    7

    Guide Authority

    The decisions made by the guide or an authorized representative of Peru Jungle Trips shall be final in all matters related to the safety, well-being, and proper operation of the tour.

    The company reserves the right to remove, without the right to a refund, any passenger whose behavior poses a risk to themselves, other participants, or the normal operation of the tour.

    The use of illegal drugs is strictly prohibited during any of our programs.

    8

    Travel Insurance

    Our programs do not include travel insurance. We strongly recommend purchasing one that covers:

    • Personal accidents.
    • Medical expenses.
    • Emergency evacuation.
    • Rescue services.
    • Repatriation.
    • Cancellations.
    • Lost or damaged luggage.

    Unless expressly stated otherwise, our programs do not include travel insurance.

    9

    Third-Party Services

    Peru Jungle Trips directly operates part of the services included in a program, but also makes arrangements with airlines, hotels, and other independent third parties to provide the travel services you purchase. We take all reasonable measures to ensure that service providers maintain our quality standards. However, these parties are independent suppliers over whom we do not have complete direct control. Therefore, Peru Jungle Trips cannot accept any responsibility for losses, damages, inconveniences, delays, etc.

    10

    Code of Conduct

    All passengers must respect:

    • Local communities.
    • Archaeological sites and sacred places.
    • Protected natural areas.
    • Safety rules established by the guides.
    • Current Peruvian legislation.

    Disrespectful, dangerous, or illegal behavior may result in immediate removal from the tour without the right to a refund.

    The use of drones is subject to prior authorization from the competent authorities.

    11

    Privacy & Data Protection

    The personal information provided by the customer will only be used for reservation purposes, operation of the contracted services, legal compliance, and communication with the passenger.

    Peru Jungle Trips will not sell or share personal information with third parties, except when necessary for the provision of the contracted services or when required by law.

    • Image use: We may use photos or videos taken during the tour for promotional purposes, unless you inform us in writing that you do not wish to participate.

    Learn more about data protection.

    12

    Claims & Jurisdiction

    • Immediate reports: Any inconvenience must be reported at the time to the guide or our office so that we can find a quick solution.
    • Subsequent complaints: Must be submitted in writing within seven (7) calendar days after the end of the tour.
    • Jurisdiction: Any dispute shall be resolved under the laws of the Republic of Peru and submitted to the courts of the city of Cusco. The company’s maximum liability is limited to the amount paid by the passenger.
    13

    Changes to the Terms & Conditions

    Peru Jungle Trips may modify these Terms and Conditions at any time. Updated versions will be published through our official channels and will take effect from the date of publication.

    Thank you for trusting us, and have a great trip! Payment for a reservation for any Peru Jungle Trips program or tour constitutes acceptance of all provisions set forth in these Reservation Terms and Conditions and is binding for all tours.